TRACK & TRACE
Transmodalogistics.com

F. A. Q.

General questions

You can track your shipment by using the tracking number provided by the carrier on their website or through their mobile app.

The usual methods of freight payment include:

1. Prepaid: The shipper pays for the transportation costs in advance.

2. Collect: The receiver pays for the transportation costs upon delivery.

3. Third-party billing: A third-party pays for the transportation costs on behalf of either the shipper or receiver.

4. Freight payment and audit services: These services handle the payment of transportation costs and ensure that the charges are accurate and in compliance with contractual agreements.

5. Electronic payment: Electronic payment methods like online payment platforms, electronic funds transfer (EFT), and automated clearing house (ACH) can be used to pay for transportation costs. These methods can be faster and more secure than traditional paper-based payment methods.

we arrange for transportation of the household goods to the port of departure, where they will be loaded onto a container or other transport vessel for shipment.

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The process for picking up cargo at the destination will depend on the shipping method and carrier used. Here are some general guidelines:

1. Air freight: Cargo that is shipped by air will usually be held at a cargo terminal or warehouse at the destination airport. The receiver will need to provide the air waybill number and other relevant information to the carrier to arrange for the pickup.

2. Sea freight: Cargo that is shipped by sea will usually be held at a container terminal or port. The receiver will need to provide the bill of lading and other relevant information to the carrier to arrange for the pickup.

3. Trucking: Cargo that is shipped by truck will usually be delivered to a terminal or warehouse at the destination. The receiver will need to provide the carrier with the pickup location and other relevant information to arrange for the pickup.

In all cases, it is important to check with the carrier for specific instructions on where and how to pick up the cargo. The carrier will also provide information on any fees or documentation required for the pickup.

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